Stonehenge Campsite & Glamping Pods Limited obtain personal information about you that you provide to us through this enquiry including your email address, phone number, payment details and other information in subsequent emails and telephone conversations. We may also obtain personal information relating to you using automated technical means when you visit our website.
We only hold information to communicate with you and to carry out our obligations to you arising from any contract entered into as a result of this enquiry. We are legally required to hold some data for certain prescribed periods to fulfil our statutory obligations. Outside of specific statutory obligations we will hold your personal data on our system for a maximum of twelve months after the date of receipt of your enquiry.
In the event of you making a booking we will not hold your bank account details after completion of any banking transactions.
We take appropriate organisational precautions to secure your personal information and prevent loss, misuse or alteration. We will not sell or rent your information to third parties.
We may use your contact details to provide you with information regarding similar goods or services to those you have already enquired about. Our legitimate legal basis for this is ongoing marketing to individuals who have already expressed an interest in our services.
Where we enter into a contract with you we may use your personal contact details to ask for feedback about the services we have provided to you. Our legal basis for this use is our legitimate interests including improving the quality of our service with a view to promoting the success of our business and positive customer relationships.
In the event of a booking at Stonehenge Campsite & Glamping pods or any other event or Festival held on Stonehenge Campsite we will ask for names of all visitors. Our legal basis for doing this is to understand who will on our site for security purposes. We will also ask for the registration number of any vehicle’s that will visit Stonehenge Campsite, or any other event or Festival held at Stonehenge Campsite, again for security and safety purposes.
If your booking includes children, we will ask for the ages of the children. Our legal basis for doing this is to be able to calculate the appropriate charge for the booking.
Our website may contain links to other websites run by other organisations. We are not responsible for the privacy practices of those organisations or the content of their websites. You should read the privacy policies of these organisations before providing them with any personal information.
We keep this policy under regular review. This policy was last updated in September 2019. You can obtain further information about Data Protection laws form the Information Commissioner’s Office website at www.ico.org.uk
Payments & Refund Policy:
All payments are to be made in full 28-days prior to any camping and rental agreement commencing, at the time of entering into an agreement of camping or Rental a 50% payment is required to secure any said agreement.
Should the agreement for Camping or Rental be agreed within 28-days of arrival to Stonehenge Campsite & Glamping pods payment of said agreement is required in full at time of booking / agreement being placed.
Termination of an agreement / booking within 14-days of said booking being placed a full refund would be available on cancellation, after the 14-day period NO refunds will be entered into by Stonehenge Campsite & Glamping Pods. At the digression of Stonehenge Campsite, the offer may be made to relocate said booking / agreement to alternatives dates, any additional costs will be due by the name on said booking / agreement.
Stonehenge Campsite & Glamping pods Rentals are subject to hand over of a Security bond of £50 for a Pod, £100 for a yurt or Bell Tent which is collected at reception in cash prior to check-in taking place, said bonds are refundable upon departure of said unit if no damage or loss has occurred during the rental agreement period. Should loss take place of plates, Cutlery part of, these will be charged at replacement for a full set due to part sets not being available for purchase.