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Marc WhibleyMe and my friends stayed here overnight, and our stay was very pleasant apart from the delayed heating. We rented out 3 pods and they were so clean & beds... read more were also comfy. Breakfast was included in our booking which consisted of 2 pastries/person, 1 serving of coffee, yoghurt & fruit juice - lovely but not enough for the men who were hungry. Common kitchen & WC were also kept clean, we were very impressed. You also have to pay £1/8 min for the shower & £0.80 for the blow dryer which we did not use. Overall it was a pleasant experience, and William - the owner, was very approachable. All the staff were also very nice to us.
After visiting last year and the owner, Will, going out of his way to be helpful and making sure we had a great time, we looked forward to returning for... read more another lovely weekend with friends. Unfortunately, we were sadly let down this year by the site manager who speaks rudely to customers (not just to us but witnessed speaking to other campsite users too) . A lot of the issues that arose this weekend could have easily have been rectified by ensuring information had been disseminated and available for all, e.g. breakfast trays having to be cleaned before being returned or the pod waste bins being emptied before checking out! We also hired the party barn for the whole weekend but did not expect to be told we couldn’t use it, even to just sit and chat in it after 10.00pm. Again, this information could have been imparted to us before the weekend so other arrangements could have been put into place. The nail in the coffin for us though was when the site manager shouted and swore at some of our party, after the curfew I might add, and making unfounded accusations to us! This campsite has lots of potential but we will definitely not be returning until the management staff has been changed or given proper customer care training.
Really lovely short break. We’ve been four years running now and will continue to come back. We’ve been with other friends and had a great time and even came with... read more family to celebrate my grandsons birthday. Main toilets and showers and kept clean and the water is lovely and hot. Really like all the team running the site. Your made to feel very welcome. See you all again soon.
The electricity went down on the first night in -3 degrees as clearly they don't have the correct board wired in for what is needed, the site was only one... read more third full!!! It was on the third night that they really showed their true colours however - the PLACE IS PLAGUED WITH RATS!! THEY ARE EVERYWHERE!! The site were told and 3 days later nothing at all has been done. They showed no surprise when told so I expect they have known for a while "the man we use is coming tomorrow" has been their line for days. The rat runs can be seen under the bus and Yurt. There is no remorse on their part. Find somewhere else, they just want your money and don't care what conditions you have to put up with while they get it. A badly run, customer unfriendly, cramped, rat run......do yourself a favour and look elsewhere